Contact Us

Telehealth appointments with either phone or video are available.


The WA Government has declared that the State of Emergency ends on Friday 4th Nov 2022. As such, the mandate to wear a mask for health services such as therapy are over and you are free to wear or not wear a mask for Face to Face therapy.

Our therapists will make a personal choice about whether they will wear a mask by default or not. You are encouraged to request the therapist you see wear a mask for your sessions if you prefer and we will comply with your request. You may need to prompt them prior to each session as you are likely to be the exception and not the rule.


Telehealth (phone or video)

At this point (as of 13 March 2020), Telehealth sessions are avialable upon request if you have a smart phone or a laptop and some headphone with a microphone, you can switch to Telehealth video counselling. These sessions will be bulk billed if you have a health care card.

If you already have a preference to switch to Telehealth Video Conferencing Therapy, please advise us and we will organise a transition.

Previous to Covid-19, Medicare would only rebate Telehealth in limited conditions. Medicare changed this policy in light of the pandemic to allow for all people to access telehealth servics (phone or video). According to Medicare, “Since 30 March 2020, due to the COVID-19 pandemic, everyone can now access telehealth.” This does not appear to have reverted with the return of the 10 session limit in 2023.


Email Direct: jdtherapy (at)

Fax Directly: 08 9463 1403

Bassendean Total Health Care

Counselling for ages 12 to adult

Days: Wednesday, Thursday, Friday – 8:30 am to 5 pm (last appointment at 4 pm)

Saturday – 8:30 am to 12 pm (last appointment 11 am)

Address: 15 Old Perth Road, Bassendean, WA, 6054

Appointments: 08 9279 1805

Weblink: BTHC

How to make referals:

GP or Psychiatrist Referral

Please enclosed a cover letter that includes a brief description of your patient, and if relevant a Mental Health Treatment Plan (MHTP) if you are referring under Better Access. Please be advised that Medicare has returned the session limit back to 10 sessions per year.

Medicare’s Better Access Inititative Fact Sheet for Clients

Further information

Medicare makes it clear that their session limit is from 1 January to 31 December, thus on the 1st of January each year, the number of sessions a client has available resets. This can be confusing as a referral from a GP or Psychiatrist can last for up to 12 months. The important section here is “up to”. A GP/Psychiatrist can write a new referral after 12 weeks of the previous referral, where they deem it relevant and helpfull.

“In a calendar year, patients can receive psychological therapy and/or FPS services up to the limit of: 10 individual services & 10 group services.

A calendar year is from 1 January to 31 December. “

[Link to further information]

Self Referral

You can self refer by calling us above via Bassendean Total Health Care for Bassendean area clients, or coming to visit our friendly staff and requesting an appointment.

We highly recommend that if you are eligible for Better Access to gain a Medicare Rebates, that you see your doctor and ask for a referral on the above GP referral above. Without a GP referral and MHTP for Better Access, you can book, you just won’t be eligible to Medicare Rebates.


If you have NDIS and are partially or fully self managed, we can bill NDIS on your behalf if your management plan and funding includes mental health therapy, social and or behaviour therapy.

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