Contact Us

COVID-19 update

At this point in time, appointments will run as usual, tele-Health appointments are available.


From; page 96 COVID-19 Response Package — supporting mental health

This allows your GP to refer you to up to 20 Better Access Initiative sessions per year under the Mental Health Treatment Plan (MHTP). For those who have used up your first alotment of 10 sessions, check with your GP to see if you are eligible.

TeleHealth (phone or video)

At this point (as of 13 March 2020), Telehealth sessions are avialable upon request if you have a smart phone or a laptop and some headphone with a microphone, you can switch to telehealth video counselling. These sessions will be bulk billed if you have a health care card.

If you already have a preference to switch to Telehealth Video Conferencing Therapy, please advise us and we will organise a transition.


Email Direct: jdtherapy (at)

Bassendean Total Health Care

Counselling for ages 12 to adult

Days: Wednesday, Thursday, Friday – 8:30 am to 5 pm (last appointment at 4 pm)

Saturday – 8:30 am to 12 pm (last appointment 11 am)

Address: 15 Old Perth Road, Bassendean, WA, 6054

Appointments: 08 9279 1805

Fax: 08 9279 3943

Weblink: BTHC

Midland Headspace

Counselling for youth only (12 to 25 years old)

Days: Monday, Tuesday from 9 am (last appointment at 4 pm)

Address: Unit 7, 64 Morrison Road, Midland, Western Australia 6056

Phone: 08 9274 8860

Fax:  08 9274 8859

How to make referals:

GP or Psychiatrist Referral

Please enclosed a cover letter that includes a brief description of your patient and a Mental Health Treatment Plan (MHTP). Please indicate if you are referring under Better Access.

Medicare’s Better Access Inititative Fact Sheet for Clients

Further information

Medicare makes it clear that their session limit is from 1 January to 31 December, thus on the 1st of January each year, the number of sessions a client has resets. This can be confusing as a referral from a GP or Psychiatrist can last for up to 12 months. The important section here is “up to”. A GP/Psychiatrist can write a new referral within 12 months if the sessions have been used and it is a new year.

“In a calendar year, patients can receive psychological therapy and/or FPS services up to the limit of: 10 individual services & 10 group services.

A calendar year is from 1 January to 31 December. “

[Link to further information]

Self Referral and NDIS

You can self refer by calling us above via Bassendean Total Health Care for Bassendean area clients, or coming to visit our friendly staff and requesting an appointment.

We highly recommend that if you are eligible for Better Access to gain a Medicare Rebates, that you see your doctor and ask for a referral on the above GP referral above.

If you have NDIS and are self managed, we can bill NDIS on your behalf if your management plan and funding includes mental health therapy, social and or behaviour therapy.